Clip Studio Paint Issue on Wacom Cintiq Pro 16: Resolving Cursor and Scaling Problems on 4K Monitors
As a digital artist, there's nothing more frustrating than encountering technical issues with your software and hardware. Recently, a user reported a problem with Clip Studio Paint on their Wacom Cintiq Pro 16, where the cursor wouldn't follow the stylus movement correctly. This issue was particularly prevalent in a 4K monitor environment. In this post, we'll explore the root cause of the problem, discuss temporary fixes, and provide a step-by-step solution to resolve the cursor offset issue on pen display monitors.
The Original Problem and Attempted Fix
The user was experiencing a display issue where the cursor wouldn't track the stylus movement accurately on their Wacom Cintiq Pro 16. Initially, they tried exiting out of Clip Studio Paint, but this didn't resolve the problem. It's worth noting that the user was using the trial version of Clip Studio Paint and was hesitant to purchase the full version until they had used it more extensively.
The Display Issue Fix
To resolve the display issue, the user discovered a simple fix. By right-clicking on the Clip Studio Paint icon and selecting Properties, they navigated to the Compatibility tab and checked the box next to Override high DPI scaling behavior. After clicking OK to apply the changes, the display issue was resolved. However, this fix came with some drawbacks, such as:
- Menus appeared incredibly small and hard to read
- The monitor's scaling was ignored, despite being a 4K monitor
- Everything was scaled incorrectly, making it difficult to use the application
Cursor Scaling Issue on 4K Monitor with Graphics Program
The user also experienced a cursor scaling issue with a graphics program on their 4K monitor. The cursor became very large and ignored scaling settings. This issue was not unique to Clip Studio Paint, as the user had encountered the same problem with Krita. A temporary fix was to scale up the program by 300%, but this made the monitors appear very small. The user noted that this fix might work for users with regular HD pen display monitors, but not for those with 4K monitors.
Alternative Fix
Fortunately, the user discovered an alternative fix that didn't involve scaling up the program. This fix was stumbled upon accidentally, and we'll demonstrate it below.
Fixing Cursor Offset Issue on Pen Display Monitor
To resolve the cursor offset issue on pen display monitors, follow these steps:
Step-by-Step Solution
- Go to File > Preferences
- In the Tablet Settings, navigate to Coordinate Detection Mode
- Check the box next to Use Mouse Mode in the Tablet Driver (Zed)
- Click OK to save changes
Important Notes
- This solution has only been tested on one pen display monitor, so results may vary on other tablets.
- Users are encouraged to try this method and report back on its effectiveness with other tablets.
By following these steps, you should be able to resolve the cursor offset issue on your pen display monitor. Remember that this solution may not work for everyone, and we encourage users to share their experiences and provide feedback. By working together, we can help create a seamless digital art experience for all.